tl44's Privacy Policy

1 What Information We Collect

tl44 may collect the following types of personal information in order to provide its services:

• Identity Information: Your full name, date of birth, and national identity details (as part of the KYC process).
• Contact Information: Email address and other contact details provided at the time of account registration.
• Financial Information: Details related to payment methods such as bKash, Nagad, or Rocket account information (full account numbers are never stored).
• Transaction History: Detailed records of deposits, withdrawals, and gaming activity.
• Technical Information: IP address, browser type, device details, and access times.
• Behavioural Information: Usage patterns on the platform, preferred game categories, and session duration.

1A Sources of Information Collection

tl44 collects information from the following sources:

1. Information you provide directly during registration or the verification process.
2. Technical information collected automatically while you use the platform.
3. Relevant information received from payment gateways during transaction processing.
4. Information gathered from third-party verification services for fraud prevention and identity verification purposes.

2 How Information Is Used

tl44 uses collected information only for the following purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Processing deposits and withdrawals, activating bonuses, and ensuring the gaming experience.
• Communication: Sending important account notifications, transaction confirmations, and support-related messages.
• Security and Compliance: Detecting fraud, complying with anti-money laundering (AML) regulations, and ensuring responsible gaming.
• Platform Improvement: Analysing user experience to improve the quality of the platform.
• Legal Obligations: Using information as required to comply with applicable laws and regulations.

tl44 never sells your information to advertising networks or uses it for unrelated third-party marketing.

3 Sharing Information with Third Parties

tl44 may share information with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment platforms such as bKash, Nagad, and Rocket to complete transactions.
• Identity Verification Services: With approved verification partners to complete the KYC process.
• Technology Service Providers: Technology partners that assist in operating the platform — they operate under strict confidentiality agreements.
• Law Enforcement Authorities: tl44 may be required to disclose information to authorities in the case of a court order or legal obligation.

Outside of the above cases, tl44 never sells, rents, or transfers your personal information to any third party.

4 Policy on Cookie Use

tl44 uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device that help the platform remember your preferences.

We use the following types of cookies:

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: Store your language preferences and platform settings.
• Analytics Cookies: Monitor platform usage to help improve the quality of the service.

You can control cookies by changing your browser settings, however disabling certain cookies may limit the functionality of the platform.

5 How Long Information Is Retained

tl44 retains your personal information only for as long as necessary. Retention periods are determined for different types of information:

• Active Account Information: Retained in full for as long as the account remains active.
• Transaction Records: Retained for the applicable period required under financial regulatory rules.
• KYC Documents: Kept for the period specified in accordance with regulatory guidelines.
• After Account Closure: Some information is retained for a set period to meet legal and regulatory requirements, after which it is securely deleted.

At the end of the specified retention period, information is permanently deleted or anonymised in a way that makes it impossible to identify you.

6 Security Technology and Practices

tl44 applies industry-standard security measures to keep your information secure. Our security framework includes:

• SSL Encryption: All data transfers are encrypted using SSL/TLS protocols, making them impossible to read from outside.
• Encrypted Databases: Sensitive information is stored in encrypted databases.
• Access Controls: Only authorised staff have access to limited amounts of information on a need-to-know basis.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in the platform.
• Two-Factor Authentication: A two-step verification system for additional account protection.
• Fraud Detection: Suspicious activity is monitored in real time.

While tl44 makes every effort to protect your information, no digital platform is entirely free of risk. We therefore advise users to keep their account passwords private.

7 Your Rights Regarding Personal Information

As a tl44 user, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — however this request may be limited where legal or regulatory requirements apply.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Portability: The right to request your information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.

To exercise these rights, contact our support team via live chat or by email at [email protected]. tl44 will respond to your request within a reasonable time.

8 Game Providers and Partners

tl44's platform features content from reputable game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt. These providers supply the game software and may have their own privacy policies.

Third-party services are governed by their own policies. tl44 is not responsible for the privacy practices of third parties.

For payment processing, bKash, Nagad, and Rocket follow their own security and privacy standards. tl44 does not retain complete financial details after a transaction is completed.

9 Prohibition on Users Under 21

tl44 strictly operates for users aged 21 and above only. We do not knowingly collect any information from minors.

An age verification process is carried out at the time of registration. If we confirm that a person under the age of 21 has opened an account, that account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their minor child has registered on tl44, please contact [email protected] immediately.

10 Privacy Policy Updates

tl44 reserves the right to change or update this privacy policy from time to time. When changes take effect:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes are made will be taken as your agreement to the new policy.

You are advised to review this policy regularly so that you always remain up to date.