tl44's Complete Terms and Conditions

1 General Terms

These terms and conditions form a legal agreement between the tl44 platform and all its users. tl44 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh.

These terms and conditions govern the following:

• Terms for using the tl44 website and application
• Rules for creating, managing and closing accounts
• Policy on financial transactions
• Rules and regulations related to gaming and betting
• Terms of bonus and promotional offers
• Rights and responsibilities of both parties

These terms and conditions are drafted in Bengali and will be interpreted in light of applicable laws of Bangladesh. In the event of any ambiguity, the interpretation of tl44 authority will be considered final.

2 Eligibility and Age Verification

The following eligibility requirements must be met to use the tl44 platform:

• Age Limit: Only persons aged 21 years or older may use this platform. Access by minors is strictly prohibited.
• Identity Verification: All information provided at the time of registration must be completely accurate and up to date.
• Single Account: Only one account per person is permitted. Creating or using multiple accounts is strictly prohibited.
• Technical Eligibility: You must have the ability to access the platform through your device, internet connection and software.

tl44 reserves the right to request identity document verification at any time. If the requested documents are not submitted within the specified time, the account may be temporarily suspended.

3 Account Registration and Management

The following rules apply when creating an account with tl44:

• All information provided at the time of registration must be truthful, accurate and complete.
• It is entirely your responsibility to keep your login credentials (password, PIN, etc.) secure.
• Sharing your account with anyone else or allowing a third party to use it is strictly prohibited.
• If you suspect unauthorized access, notify the tl44 support team immediately.
• It is the user's responsibility to update any changes to account information in a timely manner.

Regarding account closure: you may request account closure through our support team at any time. It is advised to withdraw all valid balances before closing the account.

tl44 reserves the right to close or suspend any account for the following reasons: providing false information, operating multiple accounts, suspicion of fraud, or violation of these terms and conditions.

4 Deposit and Withdrawal Policy

The following policies apply to financial transactions on tl44:

• Minimum Deposit: The minimum deposit amount for each payment method is ৳100.
• Minimum Withdrawal: The minimum withdrawal amount is ৳800.
• Withdrawal Processing Time: Approved withdrawals are generally completed within 30 minutes to 3 hours.
• Identity Verification: tl44 may ask you to complete an identity confirmation process before withdrawal.
• Same Method Policy: It is advised to complete deposits and withdrawals through the same payment method.

Accepted Payment Methods: tl44 currently supports transactions via bKash, Nagad and Rocket.

If fraudulent transactions are suspected, tl44 reserves the right to hold or cancel any deposit or withdrawal and may notify the relevant authorities for investigation.

5 Bonus and Promotion Terms

The following terms apply when claiming bonus and promotional offers from tl44:

• Welcome Bonus: 200% bonus on the first deposit, up to ৳8,000. A 20x wagering requirement must be completed before this bonus can be withdrawn.
• Wagering Policy: Withdrawal is permitted after completing bets totalling 20 times the combined amount of the bonus and deposit.
• Bonus Validity: Each bonus has a set validity period. If wagering is not completed within the specified time, the bonus will be cancelled.
• Multiple Bonuses: Multiple bonuses cannot be combined at the same time unless specifically permitted.
• VIP Cashback: Weekly cashback applies across four VIP tiers from Bronze to Platinum — up to a maximum of 1.2%.

tl44 reserves the right to change bonus rules under special circumstances. If you have any questions about a bonus offer, please contact the support team.

Bonuses earned through third-party funds, or bonuses earned through systematic gambling, may be forfeited.

6 Gaming Rules and Fair Play Policy

All games on tl44 are operated fairly and transparently. The following rules apply equally to all users:

• Fair Play: All game results are controlled by Random Number Generator (RNG) technology and are completely impartial.
• Betting Limits: Each game has its own minimum and maximum betting limits, which are displayed within the game.
• Technical Errors: In the case of incomplete game rounds due to server or technical errors, tl44 will make decisions in accordance with its established policy.
• Game-Related Disputes: In the event of a dispute over any game result, server logs will be considered as final evidence.
• Game Providers: tl44 offers games from world-class game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming and Ezugi.

If a game is temporarily unavailable or unavailable due to technical maintenance, tl44's liability will be limited and an effort will be made to provide alternative entertainment.

7 Prohibited Activities

The following activities are strictly prohibited on the tl44 platform and may result in immediate account closure and balance forfeiture:

• Creating or operating multiple accounts
• Systematic betting for the purpose of bonus abuse, or placing low-risk bets solely to collect bonuses
• Providing fraudulent or false information
• Attempting to hack, manipulate software or gain unfair advantage
• Money laundering or using illegal funds
• Using another user's account or placing bets using third-party funds
• Playing games using automated bots or software
• Attempting unauthorized access to or interference with tl44 systems

tl44 reserves the right to take legal action against any user found to have committed any of the above violations.

8 Responsible Gaming

tl44 places the highest importance on responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial problems.

• Self-Exclusion: Users may exclude themselves from the platform temporarily or permanently at any time.
• Setting Deposit Limits: You can set daily, weekly or monthly deposit limits for yourself.
• Reality Check: You will have the ability to monitor your own sessions and set limits.
• Support: If you have a problem with gaming addiction, visit our responsible gaming page.

Persons under the age of 21 are strictly prohibited from using this platform. Adult users should also ensure that minors cannot access their accounts.

9 Privacy and Data Protection

tl44 treats the privacy of your personal information with the utmost importance. Details on how your information is collected, stored and used can be found on our privacy policy page.

In brief, your information is used for the following purposes:

• Identity verification and account management
• Processing financial transactions
• Providing customer service and support
• Fraud prevention and ensuring security
• Compliance with applicable laws and regulations

tl44 uses SSL encryption technology to keep all your personal and financial information secure. Your information is not sold to third parties.

10 Dispute Resolution Process

If you have a dispute or complaint, please follow the process below:

1. First Step: Contact the tl44 support team directly via 24/7 live chat support or email.
2. Second Step: The support team will review your complaint and provide a response within a reasonable time.
3. Third Step: If a resolution is not reached through the support team, you may appeal to a higher authority.
4. Fourth Step: If all internal steps fail, the matter will be resolved in accordance with applicable law.

Server logs and records will be considered as final evidence in any dispute. Users are advised to keep all complaints in writing.

11 Service Suspension or Termination Policy

tl44 may temporarily suspend all or part of its services under the following circumstances:

• During scheduled or emergency maintenance work
• Due to technical errors or server problems
• In the event of security threats
• Due to issues with third-party service providers

tl44 will give advance notice of maintenance schedules as early as possible. However, in emergency situations, services may be suspended without prior notice.

If a user suffers any financial loss due to a service suspension, tl44 will consider each incident separately when determining liability.

12 Policy on Changes to Terms

tl44 reserves the right to change, amend or update these terms and conditions at any time. The following process will be followed when making changes:

• The updated terms will be published on this page and the "Last Updated" date will be changed.
• Registered users will be notified by email or through the platform about any important changes.
• If you continue using the platform after the changes, you will automatically be considered to have agreed to the new terms.
• If you do not agree with the new terms, please stop using the platform and submit a request to close your account.

tl44 will always display the latest version of these terms and conditions on this page. Older versions will no longer be in effect.

If you have any questions or need clarification about these terms and conditions, please contact our 24/7 support team via live chat or email: [email protected]